About us

Terms of Use

Last updated: December 2025

OVERVIEW
Welcome to Emnivo! The terms "we", "us" and "our" refer to Emnivo. Emnivo operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a customized shopping experience (the "Services"). Emnivo is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Use" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Use carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Use, our Privacy Policy , our Returns Policy , our Shipping Policy , and our Security and Disclaimer page. If you do not agree to these terms, you should not use or visit our Services.

IMPORTANT POLICIES AND DOCUMENTS:

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Use, you represent that you have reached the age of majority in the state or province in which you reside, and that you have given us your consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.

In order to use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide to our stores is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account information and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen depending on the type of device you use to access the store and on your device settings and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to those shown or described in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue selling a product at any time and may limit the quantity of a product we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Emnivo reserves the right to accept or reject your order for any reason in its sole discretion. Your order is not accepted until Emnivo has confirmed that we have received it. We must have received and processed your payment before your order is accepted. Please review your order carefully before submitting it, as Emnivo may not be able to honor cancellation requests after an order has been accepted. If we do not accept, change or cancel an order, we will attempt to notify you via the email address, billing address and/or telephone number provided when the order was placed.

Your purchases can only be returned or exchanged in accordance with our Refund Policy .

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price for a product or service is the price in effect at the time of order and is stated in your order confirmation email. Unless otherwise expressly stated, prices quoted do not include taxes, shipping, handling, duties or import duties.

Prices in our online stores may differ from prices in physical stores, online stores or other stores operated by third parties. We may from time to time offer promotions on the Services that may affect pricing and are governed by rules and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card number and expiration date, so that we can complete your transactions and contact you as needed.

SECTION 5 – SHIPPING AND DELIVERY

We currently deliver to the following countries: Sweden, Denmark, Belgium, Germany, Finland, France, Poland and the Netherlands .

Shipping prices:

  • Sweden: Always free shipping on all orders
  • Denmark, Belgium, Germany, Finland, France, Poland, Netherlands: 149 SEK shipping, free shipping on purchases over 500 SEK

Full information about shipping and delivery can be found in our Shipping Policy .

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by courier companies, customs clearance or events beyond our control. When we hand over the products to the courier, title and risk of loss pass to you.

SECTION 6 – SAFETY AND LIMITATION OF LIABILITY

Information about our security measures, product safety, warranties and limitations of liability can be found on our Security and Limitation of Liability page.

By using our services, you accept the limitations of liability and disclaimers described therein.

SECTION 7 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by Emnivo, its subsidiaries or licensors and are protected by Swedish and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the materials on the Services without our prior written consent.

SECTION 8 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy . By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because the Services are provided by Shopify, Shopify collects and processes personal data about your access to and use of the Services. Please read our Privacy Policy for more information about how we, Shopify, and our partners use your personal data.

SECTION 9 – PROHIBITED USE

You may only use the Services for lawful purposes. You may not use the Services for any illegal or harmful purpose, to violate any law or regulation, to infringe intellectual property rights, to harass or harm others, or to transmit false or misleading information.

SECTION 10 – TERMINATION

We may terminate this Agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 11 – CHANGES TO TERMS OF USE

We reserve the right to update, modify or replace portions of these Terms of Use by posting updates on our website. It is your responsibility to check for changes regularly. Your continued use of the Services following any changes constitutes your acceptance of the new terms.

SECTION 12 – CONTACT DETAILS

Questions about the Terms of Use should be sent to us at:

Subject
Email: kontakt@emnivo.se
Phone: +46722838805
Address: Wetterströms hage 68, 446 41 Skepplanda, Sweden
VAT registration number: SE960104418401

By using Emnivo, you agree to these Terms of Use and all related policies.